Thank you for your feedback and please be assured that we will address each of the issues raised by you. <br>We are sorry that you felt that your father did not have a positive experience, however, we feel that he enjoyed his time with us and believe this was evident by him making his own choices, interacting with our other residents and joining in our activity programme. <br><br>We do take feedback very seriously and you can be assured that those issues raised by you, will be discussed with all of our teams.