Good afternoon JH. Thank you for taking the time to write and publish this review of your experiences at our Primrose House Care Home in Westward Ho! We're all really pleased that you have such a good experience and that you find that it feels like home. It's always great to get such public recognition, in particular for our care teams who all work so hard and too often not recognised enough for the value of the work that they do. Kindest regards, Nathan.