Thank you for your review and the great comments regarding the staff. <br>Staffing levels are determined by the dependency levels of our residents which are analysed on a regular basis to ensure we can deliver kind care. I can confirm that the staffing levels at the home are in place as according to the levels recommended by the dependency analysis. <br>We have organised activities and trips following consultation with our residents and these are advertised on our resident/relative's notice boards and we are always happy to discuss the planned activities with our residents and relatives.