Thank you for taking the time to give feedback about Springfield Bank Care.   I am pleased that your relative is happy in the home and you have seen an improvement in the care and cleanliness.  We have listened to your comments regarding the provision of refreshments and acted on your feedback. We have recently recruited a new team and are confident that their skills will provide the service. <br>The home is undergoing a refurbishment and any issues relating to doors will be addressed.<br>Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.