Thank you very much for taking the time to submit your feedback for Larkland House. I’m very sorry to hear about some of the issues you have raised and have passed your comments onto the laundry team – however, I am pleased to say that last week we did recruit a new team member in this department and you should not have any problems in future. In regards to activities, we understand at Care UK we know how important these are to residents’ daily life in the home, helping them to stay active and engaged. We do have two activity coordinators in the home currently and I’m happy to say we are currently recruiting for an activity coordinator to cover Saturday and Sunday as well - we will, of course, let residents and their families know as soon as they are in post. In the meantime, if you have any suggestions for activities you’d like added to the weekly plans at Larkland House, of course just let us know and we will do our best to include these. Many thanks again for your testimonial, and please do let us know at any time now or in the future if you have any comments or questions and we’ll be happy to help.