Many thanks for taking the time to leave the review about your mum, and we are glad that your overall feeling about the home is positive.<br>We continually strive to provide the best care and environment for our residents and we take on board feedback, which we share with colleagues. <br><br>We recently updated at our Resident & Relatives meeting our upgrades plans for various parts of the home, and we will provide further information as these develop. <br><br>Any care practices are aimed at providing the very best person-centred care, whilst adhering to best care practices, and we will continue to work with you and our families to achieve the best care for each individual. <br><br>Kind regards