We are delighted to hear your positive comments about your care at Scarlet House. We appreciate your feedback about the food and activities. All our meals are freshly prepared and cooked by our own chef using quality ingredients. If you have a particular favourite dish that you like cooked in a particular way then our chef will only be too happy to prepare this for you. Our menus are prepared in advance and there are times when plans have to change, due to ingredient availability.  Checks are now in place to ensure the displayed menus are correct. With regard to the activities, there are occasions when they have to be cancelled due to staff sickness. However, we do try to minimise this as much as possible so that we don’t disappoint. We provide a wide range of activities based on residents interests but if there is a particular hobby or activity you enjoy then please don’t hesitate to mention this to the lifestyle team