Thank you for taking the time to review Mount Pleasant, we really appreciate your feedback. At Mount Pleasant, we take great pride in ensuring we deliver high-quality care and facilities. We regularly run recruitment campaigns to build our care team thus ensuring they are able to provide person-centred care and spend valuable time with our residents both in and out of our home.

We have a strict cleaning schedule in place and our team regularly clean all areas but we have noted your feedback and our head housekeeper will ensure our home is kept to a consistently high standard and ensure odours are kept minimal. We always welcome the opportunity to review and improve upon what we offer and hope you will share your thoughts with us in the home.