Thank you for taking the time to review Oakwood Grange, Barnsley. I am sincerely sorry that you have had such a poor experience at one of our locations. We take feedback very seriously, as we endeavour to improve and better the services we provide on a daily basis. Under the very serious circumstances that you have raised, we have informed our Customer Relations team who have logged your review as a complaint. <br><br>Due to the nature of your concerns, our internal Governance and Safeguarding team has been informed and will respond to your concerns in due course. If you find you have any further queries, or wish to inform us of any further concerns, please do not hesitate to contact our Customer Relations team on 0345 602 5516 or via email at customer.relations@anchor.org.uk between the hours of 8am-6pm, Monday to Friday.