Thank you for your review, we appreciate all feedback received as this helps us improve our service at Alexander Care Centre. With regards to our Residents who stay in their bedrooms, the Wellbeing Coordinator schedules one to one time to engage with these Residents as per our schedule of activities. These activities include Reminiscing and Down Memory Lane, newspaper and magazine reading, pampering and massage. We also have regular visits from local religious and spiritual organisations who provide communion and blessings to all Residents including those who remain in their rooms, if they so wish. To ensure our Residents are supported with social engagement and to improve our service, we are currently recruiting for an additional fulltime Wellbeing Coordinator. Thank you for your kind praise of our staff and care provision, we are very proud of our staff team and the work they undertake to ensure our Residents needs are met.