Thank you for your support and encouragement for all our staff at the care home and we are so pleased that you have found our services to be excellent. Here at the care home, we care passionately about the service we provide both to our residents and their families and also our staff. We welcome your feedback and we will ask the Home Manager to chat with you about your specific concerns so that we can continue to work to improve all of our services and maintain the high standard of care of which we are very proud and which is of great importance to us.