Thank you for your positive feedback about the level of care and cleanliness you have experienced at The Berkshire. I completely understand your point about the weekend team and have added an extra team member in the day at the weekend. We have also reflected on your comments as a team and will try to make sure that we have someone available in the lounge for families to talk to. It’s great to hear that you feel the level of care is very good. I will pass on your positive comments to the team.