Thank you for your review, we really appreciate all feedback received as it helps us to improve our service where required.  Thank you for your kind comments around the support and care provided to your Mother. At Snapethorpe Hall we are proud of the care we deliver and do our very best to fulfil whatever request a client may ask for. We want our clients to feel valued and respected, and delivering kind care is always our top priority. We appreciate that at times staff are busy, however the quality of care is never compromised.