Thank you for taking the time to review Woodlands. We appreciate all feedback so that we can continue to improve the service we are providing to our residents, and look forward to discussing your comments when we meet.<br><br>I would like to take this opportunity to reassure you that all of our staff are fully trained, and will endeavour to respond to the bell as soon as they can. Our chef has received much praise for his meals, so we are sorry your father has not enjoyed them. I look forward to discussing this with yourself and our chef in further detail at our meeting.