Thank you, Pauline, for your kind comments about your recent experience at The Laurels Care Home. We are very pleased to hear that it was so positive. Our residents’ wellbeing is our main priority and it is great to hear that you have been so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and are happy you found our staff to be so supportive during your experience here. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you once again. Have a wonderful day.