We are very sorry that the reviewer was dissatisfied with the standard of care provided for his mother during her stay at Aaron Court and that we were unable to resolve the issues to his satisfaction. There have in fact been two changes of home manager in the last 7 months, sadly one manager had to leave due to health issues and the initial replacement manager did not work out as we had hoped. There is now a new experienced home manager in post being supported by the senior management team. The area manager had actually worked for the company for six years and has recently left the Company to take up a new opportunity.