Thank you for your review. Anchor is committed to providing excellent care for all our residents and we take any concerns raised by residents and their families very seriously.
We are pleased that you had the opportunity to discuss your concerns both with the home and with CQC when they visited on the 12th and 13th December. We are pleased that we continue to support your family member at Silver Court and we would be happy to discuss your experience and the findings of the CQC with you, so please contact the Home Manager directly or customer.relations@anchor.org.uk.