Thank you for your lovely review of the care and staff within Chapel Level.  It can be frustrating waiting for specialist equipment.  It is with the specialist equipment team within HC-One whom are ensuring that the equipment sourced meets the requirements.  Stage 3 specialised chairs are made to order and as soon as I have an update I will ensure that you are all informed.  Please continue to raise any concerns over the care we provide with me at any time.  Thank you for the time you took to leave this lovely review.