Thank you for your review, your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. As per the care review which was conducted on the 04/01/2018 in regards to your mother, the actions taken were to follow up on the dietician referral which was completed on the 29/11/2017, the dietician was in the service on 22/01/18 and your mother was reviewed with a clear plan implemented. Once again thank you for your review it will help us continually improve our service that our residents and relatives receive here at the home.