Thank you for your review from November.<br><br>We would like to invite you to join us for a full care plan review where we can discuss your concerns further, the home manager shall be in touch with you shortly to arrange a date at your earliest convenience. The home manager’s door is always open should you ever have a cause for concern, however we thank you for the apprehensions you have raised in your review which shall be fully investigated by the team.<br><br>Many thanks