Dear Amanda,<br><br>Thank you very much for your feedback, your comfort and reassurance that your mum is very well looked after. It's a great reward for us and it means a lot to us as well. We will continue to deliver the care that everybody deserves, treating them with dignity and respect, respecting their wishes and feelings and listening to them. Very Kind Regards,<br>Elyss Vezitiu and all the team from The Old Parsonage.