Thank you very much for your positive feedback about your uncle’s care at Scarlet House. All our residents are encouraged to take part in activities. Our new manager, who is very passionate about activities, is currently planning a new programme and residents are being asked what new activities they would like. Your uncle will continue to be invited to join in but we have to respect his wishes if he doesn’t want to be involved. In the home, we do have Freeview TV which offers 70+ channels. We are sorry to hear about your concerns about his support tights. The manager will address this with you directly due to patient confidentiality.