Hi Pat,<br><br>Thank you for your review.<br><br>If you ever have any concerns or issues, please do not hesitate to contact either myself, the Unit Manager who is in charge of the suite your husband resides on or Claire, our Home Manager and we will endeavour to address the situation.<br><br>We do use the agency, we try our best to make sure that there is continuity with the agency staff that we use. We are currently recruiting for permanent care staff to join our ever expanding team here at Belmont House.<br><br>Kind regards,<br>Chloe Knight<br>Home Administrator