Thank you for taking the time to review our service.  We appreciate your comments which will help us to continue providing a quality service, whilst identifying areas for further development and improvement.  I am pleased we were able to provide the required support and care for you, your family and your father, and that you had a good experience of Mulberry Court overall.  Regarding the specific comments about the visitors' toilet facilities, we are already implementing changes as a direct result of your feedback.