There have been a few changes of recent times with the staff at Acorn House as stated in the review, from the manager to recruiting new staff in all departments. We have now recruited several new staff members to our team in all departments and they have just completed their induction training. With regards to the activities, we have had several meetings to discuss a new programme going forward with more choice of activities, 1-1 sessions and newsletters monthly. These newsletters will display events that took place throughout the month as well as provide information on staffing and upcoming events taking place. I appreciate your comments on the review and hope that going forward you see the improvements we are making to amend these issues, but if you have any problems please do not hesitate to see me at any time.