Thank you for taking the time to submit your review. I’m very pleased to see your good and excellent scores, particularly regarding residents being treated with dignity, and for the team and care at Whitby Dene. I’m sorry to hear your problems with clothing – we have a dedicated laundry service in the home and always take great care with resident’s clothing. We will raise your concerns with the team and someone from our senior management team in the home will be in touch to discuss this with you. Many thanks again for your feedback, and please do let us know now or at any time in the future if you have any questions, concerns or suggestions and we’ll be happy to help.