Thank you for your review of Heron Hill Care Home. I am sure the team will be very grateful for the comments you have provided. I am happy that you feel your Mother is well cared for and her needs are being met in a dignified way.<br>Regarding your concern around the laundry, we have invested in a new tagging system for each individual resident. Hopefully, this will resolve the concern you have raised. <br>Thank you for your continuous support.