Thank you very much for taking the time to submit your review, and for your excellent and good scores, particularly for residents being treated with dignity and for our activities at Elizabeth Lodge. I’m sorry to hear your comments around residents being taken down in time to take part in entertainment –  I would like to assure you that the home manager has fed this back to the activity team and will ensure better coordination in future so that all residents that wish to can join in. Many thanks again, and please do not hesitate to let us know now or at any time in the future if you have any comments, questions or feedback and we’ll be happy to help.