Thank you for taking the time to review Cotman House, we really appreciate your feedback.
At Cotman House, we take great pride in ensuring we deliver high-quality care and facilities meeting all our resident's requests and needs. As soon as we were aware of your preference in regards to the layout of the room, we were able to address and accommodate your mother's wishes. We are also happy to report that we have reviewed the audibility of our buzzer/alarm system to ensure they cause minimum disturbance whilst still being an effective means of our residents alerting our team should they require assistance.
We always welcome the opportunity to review and improve upon what we offer and thank you for sharing your thoughts with us.