Thank you for your recent feedback submitted on carehome.co.uk in which you have expressed dissatisfaction in the communication amongst the staff team, general nursing tasks and the quality of activity provision.  We have recently recruited a new senior staff team within the home who are working closely together.  We believe good communication is paramount in the delivery of person-centred care.  The care home operates a monthly Resident family meeting and a Managers surgery, dates of which are advertised within the care home.  Families find this quite positive with regards to updates and communication.  The Home Manager actively encourages people to attend.  The care home has employed a Wellbeing Coordinator and a committee made up of Residents who contribute towards the planning of meaningful activities within the home.  The Home Manager also obtains suggestions from Resident families within the monthly Resident family meetings for upcoming activity ideas.