Many thanks for taking the time to complete this review of our home. We are pleased you feel our staff are kind and that your husband's personal hygiene needs are being met. Our staffing levels are monitored very closely and we continuously recruit new members of staff. We would like to welcome you to the home to take an active role in your husband's care plan review. This will enable you to share your husband's likes and dislikes with regards to meals and all aspects of his day to day life. We can then work together to ensure he receives the kindest and best possible care. Once again your feedback is appreciated.