Thank you for your comments. We're delighted to hear that you are happy with the standards of care at Barnes Court and your kind comments about our staff - I will be sure to pass these on to the team. With regards to your comment on the lack of trips out, we usually cut back on the number of planned day trips out during the winter months due to the unpredictable weather which can lead to trips being cancelled at last minute which we always want to avoid. We will be incorporating more day trips out into our activities plan as the weather improves & will be asking for residents' suggestions for places to visit. However, because we understand that getting out and about for some fresh air all year round is important to some of our residents, staff do regularly accompany residents for a walk around the local area, such as trips to the local shops.