Thank you for taking the time to share your experience of Sunrise of Bassett.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
We are very open and transparent about our furniture policy, which residents can take into consideration before choosing Sunrise – this is because we want the resident to feel at home and be surrounded by familiar objects. This is especially important in reminiscence for our residents living with a dementia, where their furniture can offer comfort and reassurance.
I’ve passed your feedback on to the rest of the team, so we can look into addressing these issues. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Bassett Team