Thank you for your feedback. We review our staffing levels regularly and this includes senior management reviewing on a weekly basis. When setting levels we always take into consideration the number of residents living on a unit at that time and dependency levels and needs of the individuals living on that unit. Our staffing levels are able to flex accordingly. The views of staff are also taken into consideration when reviewing dependency levels and we will also take into consideration your views during the next review. We also supplement our staff team by having additional support staff such as Activities assistants on duty.