Thank you for your review; we value all feedback as this helps us to improve our service where required. We are delighted that you would be extremely likely to recommend the service to others and the very positive ratings given.
Your concerns raised regarding the cleanliness of the chairs and bedsides/bumpers have been addressed with our Senior Housekeeper and activities offered and food are areas already being reviewed. Our new owners, HC-One, are looking at improvements which can be made in all areas and we are very excited about the future of St Nicholas Care Home.