Thank you for your review. We value all feedback as this helps us to improve our service where required. We are currently reviewing our home’s decoration requirements as the comfort of our residents is always a priority. We are sorry that the food is not always been as warm as it should be, this will be addressed with the home’s catering team. Thank you for your kind comments on our staff team who work hard to deliver a high standard of care.  Please be reassured that our staffing levels are flexed according to resident needs which are regularly assessed to ensure staffing numbers are accurate.