Thank you for the feedback. If you could provide the home with dates where support around continence was not to the required standard then I will gladly look into this. We do have a complaints procedure which outlines clear timescales and what you can expect in a response which I would encourage you to use with any areas of dissatisfaction for the future.<br><br>I am glad you found the team to be of a good standard. I believe you will be hard-pushed to find a better "crew"! See you again soon.