Thank you for your review; we value all feedback as this helps us improve our service where required. We would like to apologise for any concerns your Aunt has had regarding the food service at the Home. We are currently in the process of recruiting new staff to the catering team and the quality of the food service is being monitored daily by the Home Manager and weekly by the Regional Team.
We are pleased to confirm security and lighting has improved. Please do not hesitate to liaise with Home Management should you require any support.