Thank you for taking the time to review us, your comments will be passed on to the team who have loved being able to support your relative for over 4 years now. We are concerned about your comments that you feel that only 80% of the team are caring and would very much like the opportunity to talk with you on your next visit about this. Whilst 80% for many homes may be considered acceptable, as you know for us our standards are extremely high and we would like to have the opportunity to find out more. We are delighted that you are extremely likely to recommend Langham Court, this recommendation does mean so much to everyone. Thank you again.