Thank you for your review; we value all feedback as this helps us to improve our service where required. We are delighted with your positive ratings and that you are pleased overall with the service. We have recently had a vacancy for an Activity Co-ordinator which unfortunately impacted on our provision of our usual high standard of activities to our Residents. Happily, we have now recruited two new Activity Co-ordinators; one of which will be dedicated to activity provision for Residents living with dementia. Following induction, this will take our regular team of Activity Co-ordinators to four. Additionally, an Activity Co-ordinator who is well known to many of our Residents and regular visitors, will continue to help out on an ad hoc basis with special events, reminiscence and other activities specifically tailored towards dementia care. We are certain you will see a great improvement in activities offered; you are very welcome to discuss any aspects of care or concerns you may have in more detail with the management team at any time.