Many thanks for your review.  I have responded to you by mail and hope that this may have answered some of your questions and concerns.  I would like to invite you to meet with myself for a review of your mother's care at a date and time that would suit you best.  I welcome you to contact me at your earliest convenience so that we may arrange this and discuss any questions and concerns that you may still have going forward. Kind Regards, Chanelle Shaheen.