Thank you for your feedback regarding your mother’s stay at Stanecroft and your positive feedback regarding the management and dining experience.  We are very sorry to hear that you felt that the home was unable to meet your mother’s needs and that she felt unable to socialise with many of the residents.<br><br>We understand that it had been difficult to find an alternative placement for your mother when she came into the home and had explained that Stanecroft may not be the most appropriate environment for her, given that whilst the home has a number of residents without dementia, the home is primarily a specialist facility for those living with dementia.  At Stanecroft we work hard to provide a wide and varied programme of activities to suit all residents, including regular outings, a swimming club and entertainers.  Residents are invited to choose which activities and outings they would like to take part in, or suggest new activities.  Please be assured that every effort was made to include your mother in any of the activities taking place.<br><br>We are sorry to hear that your mother’s experience at Stanecroft was not positive overall and are pleased to know that she is now in a setting that you feel is more appropriate.  We are always grateful for feedback, whether it is positive or negative, in order that we can work to ensure that we continue to provide the very best levels of appropriate care for the residents.