Thank you for taking the time to review our home. I am pleased that you are happy that you made the right decision in selecting Bourne House for your grandmother. We endeavour to create a homely atmosphere where our residents enjoy living and family and friends feel welcome. We acknowledge space is limited and do try our best to create private places for our residents to be able to enjoy the company of their visitors but sometimes this can be difficult to achieve. We have shared your comments with our activities team who constantly seek feedback in order to build on and improve their provision.