Thank you for your kind comments regarding the care at the Home. In relation to staffing levels, our mission is to provide the kindest possible care to our residents. To enable us to achieve this our staffing levels are paramount and therefore reviewed on a daily basis by the leadership team within the home. We also work in partnership with our local authority and share our staffing levels. After a review of this last week, our local authority and CCG are happy we have the correct level of staff to meet our residents' needs.