Thank you for taking the time to review our home, our team will be very happy to hear you felt well cared for and found them to be of an excellent standard.
I am sorry that on this occasion we did not meet your expectations with respect to our food service, our menus are created through a feedback process involving all our residents via our regular residents’ meetings where any comments or concerns are actioned.
As always our home manager has an open door policy and would be happy to speak with you at your earliest convenience should you find yourself at Claremont Parkway again.