Thank you for your review. We value all feedback as this helps us to improve our service where required. We appreciate your lovely comments regarding our staff team, our aim is to provide the kindest care to all Residents. We have taken on board your suggestion regarding the decoration of certain areas within the Home, and are currently evaluating the Home for this purpose. I am happy to share that we have recently employed a designated Wellbeing Activities Coach, whose position is to ensure there is a greater dedication to activities within the Home for all our Residents. We also have a robust cleaning schedule throughout the Home. Please feel free to discuss any specific improvements to this with us in the Home.