It is very sad to read that this family feel that there are shortcomings with the home in terms of bed changes.  It is very clear in our documentation that bed changes must occur a minimum of weekly for all residents and more often if required.  This particular lady has requested weekly bed changes which are documented in her profile.  <br>We apologise if the family feel that bed changes have not occurred so will ensure that this is made clearer in our daily records so as to provide the necessary evidence to the family should they so wish to look at this.