It is unfortunate that this review mentions showers being limited which is not the case.  We do ensure that all residents are given at least one shower per week but that they also have the opportunity to request further should they so wish.  As this service user has suggested that this is the case, we will ensure that she is offered a shower daily and will, as ever, record when this is accepted.  We apologise completely if she feels that this is the norm at Brookview as it has never been brought to the attention of management prior to this review.