Thank you for your review, we value all feedback as this helps us to improve our service where required. Unfortunately, all care homes have a level of documentation that needs to be completed and this is to ensure that we deliver quality care at all times and can evidence this. The Chef and the kitchen staff are directed by HC-One regarding summer and winter menus and they are always accommodating and are happy to provide dishes to individual’s requests. We have reviewed our wellbeing hours this year and have found that we are now offering a wider variety including trips out; if there are any specific requests we would welcome suggestions in order for us to improve our service.