Thank you for taking the time to leave a review. All feedback we receive is shared with our team and where someone has not been completely satisfied with their experience it is investigated and taken very seriously as part of our quality monitoring.<br><br>Naturally, we are disappointed to hear that you felt the food offered was not suitable for the weather and this shall be reviewed by Diana the manager and also our head chef. We would welcome the opportunity to speak to you to discuss further. <br><br>We would be delighted to invite you and a guest to join us for lunch with our compliments to restore your confidence with our kitchen team. Please contact Diana on 01323 487 931 to arrange a date.<br><br>Many thanks again, Kate Russell